Chat, Voice & Hybrid experiences

World-class AI interfaces creating the most human-like conversational experiences

A diverse, cross-functional and international team of savvy scientists and business experts

Who we are

Our high-performance team consists of experienced machine learning engineers, project managers, business analysts and technical consultants who excel in building the most advanced products and create the most unique user experiences. We have more than 3 decades of experience in the field and we guarantee that you will get what you wanted in the shortest time possible and with the highest quality in the market. Our motivation is to provide the most efficient self-service journey for users and at the same time accelerate business growth with our digital transformation. At Superbo, we are passionate about developing AI interfaces that makes everyone’s lives better.

What sets us apart from the others

At Superbo we envision a better and smarter future with more natural interactions between humans and machines

Mission and Why

Superbo’s mission is to offer advanced cx-centric technologies and solutions that are heavily focused on the customer journey. We build technologies (e.g. Voicebots, Chatbots) that act asbroker between the end user and the clients’ brand and create stickiness by addressing each customer’s needs, making them feel valued, while offering a smooth and seamless conversational journey. Superbo is not just about tech as a sterile positioning, Superbo is about putting our product to the shoes of the end user. And this is how we do it: our vision is to engage the end user of today’s world with our next-generation technology and establish a relationship of trust and respect towards each client’s brand or product.

Hybrid experiences

Our Omni-Channel AI self-services are always available for the end-user: any time, anyplace and in any device

Superbo’s AI conversational platform operates simultaneously with either speech or text across multiple devices or channels, such as IVR, web, mobile, messaging and social media.The dialogues are generated in real-time for each individual user, to create unsurpassed predictive and interactive customer experiences.The product architecture is compatiblewith 110 different languages, a range of different technologies (NLU, Voice or Physical Biometrics, Fraud Detection etc.) and providers (ASR, TTS, Analytics, IVR platforms, CRM
etc.) and the AI conversational platform can be independently configured and customized by each client.

Explore our platform & learn about us

Our AI services allow you to make your product smarter and expand your business

Our omni-channel platform consists of virtual voice assistants, chatbots and text-based conversational agents, state-of-the-art ASR and NLU algorithms, which can also be independently integrated in third-party applications.

SuperboAnalytics® provides in-depth business insights in customized reporting, which tracks every aspect of every conversation and allows you to measure system performance, KPIs, customer satisfaction, as well as sales profit and ROI.

You are in control of your digital transformation and with our continuous support and consultation services we help you manage and optimise the conversational experience that you wish to achieve.

Global industry leaders in telecom, banking, healthcare and insurance have trusted our services and gained the best marketing leverage for their product. Request a case study

If you want to digitally transform your business, request a product demonstration by filling out the form below and we will get right back to you.