Superbo’s mission is to offer advanced cx-centric technologies and solutions that are heavily focused on the customer journey. We build technologies (e.g. Voicebots, Chatbots) that act asbroker between the end user and the clients’ brand and create stickiness by addressing each customer’s needs, making them feel valued, while offering a smooth and seamless conversational journey. Superbo is not just about tech as a sterile positioning, Superbo is about putting our product to the shoes of the end user. And this is how we do it: our vision is to engage the end user of today’s world with our next-generation technology and establish a relationship of trust and respect towards each client’s brand or product.
Superbo’s AI conversational platform operates simultaneously with either speech or text across multiple devices or channels, such as IVR, web, mobile, messaging and social media.The dialogues are generated in real-time for each individual user, to create unsurpassed predictive and interactive customer experiences.The product architecture is compatiblewith 110 different languages, a range of different technologies (NLU, Voice or Physical Biometrics, Fraud Detection etc.) and providers (ASR, TTS, Analytics, IVR platforms, CRM
etc.) and the AI conversational platform can be independently configured and customized by each client.