Meet Opero platform. Agentic Solutions that deliver outcomes from day one
Opero Suite turns your knowledge and enterprise systems into reliable AI agents that answer, retrieve, and act—safely, transparently, and at scale. Whether you’re looking to provide trusted knowledge answers, augment decision-making with enterprise context, or automate end-to-end workflows, Opero meets you where you are and scales with your ambitions. Result: higher self-service resolution, faster handling times, and measurable ROI—without rebuilding your stack.
Why Opero:
Differentiators that matter
Flexible pricing model
Subscription-based with implementation and support services, allowing you to start small and scale as value is proven.
Security you can prove
A safety-and-governance layer that protects data, tools, and workflows across all Opero flavors.
Speed to value
Templates, ingestion pipelines, and pre-built connectors that move you from content/API access to live agents fast.
Depth & Complexity
Agentic automation for multi-step, policy-bound workflows with SLAs and observability.
One platform. Five layers. Two guardrails that never sleep.
Opero follows a layered, composable agentic reference model built as independently deployable microservices. Adopt the whole platform — or deploy individual layers against your existing infrastructure. Each service is independently scalable and updatable.
L4
Application
Terminates inbound messages from every channel, owns the user session, and routes each turn to orchestration — bridging to a live-agent platform on escalation.
WhatsApp · Telegram · Messenger · MS Bot · Web · REST · SMS
L3
Orchestration
Hosts the conversational runtimes — task routing, workflow state, and governance guardrails — and anonymizes PII at the model boundary before any LLM call.
L2
Foundation & Knowledge
Provides the shared capabilities the runtimes draw on: knowledge retrieval, model access, and tooling.
L1
Abstraction & Integration
The southbound boundary to your systems — orchestrates every tool call and applies a Facade transformation so results return in a consistent shape.
CROSS - CUTTING
Trust & Quality
Continuously evaluates conversations for groundedness — hallucination, contradiction, misattribution.
spans L1 – L4 · async
CROSS - CUTTING
Observability
Structured logging with correlation IDs, distributed tracing of model and tool calls, KPI dashboards.
spans L1 – L4 · async
L0
Business Systems
Your own systems of record — ERP, CRM, sales pipeline, billing/BSS, data warehouse, FAQ sources. Opero reaches them only through the Integration layer and never becomes the system of record.
Packaged by capability, not headcount.
A first look at how Opero is structured — four tiers that scale with the knowledge operations, connections, and agents your workloads demand. Each tier builds on the one before it.
Capability
Conversational queries
Grounded answers with citations from enterprise data, across all tiers.
Agentic Solutions
Workflow agents — conversational and/or unattended execution.
Total connections
Combined cap across all connection types. Each connection is one distinct source.
Total data inputs
The cap on discrete endpoints within connections.
3rd-party agent governance
External agents orchestrated and governed under the Superbo trust framework alongside Superbo's own
Foundation
Up to 3
Up to 30
Capability
Conversational queries
Grounded answers with citations from enterprise data, across all tiers.
Agentic Solutions
Workflow agents — conversational and/or unattended execution.
Total connections
Combined cap across all connection types. Each connection is one distinct source.
Total data inputs
The cap on discrete endpoints within connections.
3rd-party agent governance
External agents orchestrated and governed under the Superbo trust framework alongside Superbo's own
Starter
1
Up to 5
Up to 50
Capability
Conversational queries
Grounded answers with citations from enterprise data, across all tiers.
Agentic Solutions
Workflow agents — conversational and/or unattended execution.
Total connections
Combined cap across all connection types. Each connection is one distinct source.
Total data inputs
The cap on discrete endpoints within connections.
3rd-party agent governance
External agents orchestrated and governed under the Superbo trust framework alongside Superbo's own
Growth
Up to 3
Up to 8
Up to 80
Capability
Conversational queries
Grounded answers with citations from enterprise data, across all tiers.
Agentic Solutions
Workflow agents — conversational and/or unattended execution.
Total connections
Combined cap across all connection types. Each connection is one distinct source.
Total data inputs
The cap on discrete endpoints within connections.
3rd-party agent governance
External agents orchestrated and governed under the Superbo trust framework alongside Superbo's own
Enterprise
4 or more
Unlimited
Unlimited
CSV, JSON, XML — static exports and batch uploads. Available in all tiers.
REST APIs, MCP Endpoints, live databases — real-time connections for AI reasoning. Available from Tier 1 onwards.
PDFs, Word, Excel, txt, md, HTML — ingested and semantically mapped. Available in all tiers.
ERP, CRM, operational platforms, and APIs — enable live system interactions and agent actions. Available from Tier 1 onwards.
Data inputs — discrete endpoints within a connection. A single REST API may expose multiple endpoints; a database may have multiple views; a document folder counts as one input per document type. Each counts as one data input against the tier cap.
Opero.
What you need to know.
Frequently asked questions
Opero is Superbo’s enterprise AI platform for deploying trusted AI agents and agentic workflows. Built on the Superbo Agentic Stack, it provides the orchestration, governance, knowledge, and integration capabilities organizations need to move AI from experimentation into production.
Opero is much more than a conversational interface. It orchestrates AI agents across enterprise workflows, connects securely to business systems, applies governance and guardrails, and ensures every interaction is controlled, observable, and ready for production.
Yes. Opero is designed to work with your existing technology landscape. It connects securely to enterprise systems such as ERP, CRM, ticketing platforms, knowledge bases, data warehouses, and custom applications without becoming the system of record.
Yes. Opero provides a unified foundation for accessing different AI models, allowing organizations to choose the models that best fit each use case while maintaining consistent governance, security, and operational control.
Trust is built into the platform. Opero automatically applies governance controls, protects sensitive information, evaluates responses for groundedness, monitors quality in production, and provides full observability through logging, tracing, and audit capabilities.
Yes. Organizations can deploy the complete platform or adopt individual capabilities alongside their existing AI investments. Opero’s modular architecture allows it to complement rather than replace existing infrastructure.
Opero supports multiple engagement channels including web applications, WhatsApp, Telegram, Facebook Messenger, Microsoft Bot Framework, SMS, REST APIs, and other enterprise integrations, providing a consistent AI experience across customer and employee touchpoints.
Yes. Opero supports seamless human handover whenever required. The platform transfers the full conversation context to a live agent, allowing the discussion to continue without users needing to repeat themselves, and can return control to the AI assistant once the interaction is complete.