
AI isn’t a sidebar. It’s the strategic equivalent of rolling out PCs or the internet across an entire organization. To be “AI First” means embedding AI into the very fabric of operations, decision-making, and culture, transforming AI from a tool into the organization’s central nervous system. In AI First enterprises like Duolingo and Shopify, AI guides everything, from workflow design to customer engagement, operating not as an add-on but as the driving force behind products, services, and strategy.